Protect Yourself Against Medical Errors

Take an active role

People who are involved with their care tend to get better results.

It's vital to ask questions of your healthcare providers, pharmacist, and nurses. This is especially true if something occurs that's out of the ordinary. This might be a pill that looks different from what you normally get. It might be a test you had but never found out the results.

Keep your healthcare provider informed

Make sure all your healthcare providers know about every medicine you use. This includes both prescription and over-the-counter medicines, and dietary supplements such as vitamins and herbs. Some over-the-counter products can interact with each other or with prescription medicine in harmful ways. Your healthcare provider can't protect you from that if they don't know everything you're taking. Also, tell your provider about any side effects you may be having from medicine.  

Also, at least once a year, bring all of your medicines and supplements with you to your healthcare provider. This can help them keep your records up-to-date, which can help you get better quality care.

Allergy alert

Always keep a list with you at all times of any allergies you have. Make sure your provider knows about any allergies and bad reactions you’ve had to medicines. And be sure that these are documented in your medical record. This can help prevent prescribing a medicine that can harm you.

Is it legible?

When your provider writes you a prescription, make sure you can read it. If you can't read their handwriting, your pharmacist might not be able to either. Many providers have computer-generated prescriptions now.

Clear terms

Ask for information about your medicines that you can understand. Do this both when your medicines are prescribed and when you get them from your pharmacist.

Check drug, dosage

When you pick up your medicine from the pharmacy, speak up if you have questions about the directions on your medicine labels. For example, ask if "4 doses daily" means taking a dose every 6 hours around the clock or just during waking hours.

Be informed and ask questions

Learn about your condition and treatments by asking your healthcare provider and nurse and by using other reliable sources. The more you know, the better able you'll be to track your recovery. You’ll also be able to recognize symptoms that could mean your condition is getting worse.

Always ask questions when you don't understand. Keep asking until you do understand. Many times people are afraid to ask questions. Remember your health, and perhaps even your life, depend on understanding your condition, how to take care of yourself, and how to take your medicines.

Be your own best advocate. If you really have trouble asking questions, bring a trusted family member or friend who will ask them for you.